Terms of service
Welcome to AGORA (“we,” “our,” “us”). These Terms of Service (“Terms”) govern your access to and use of
1. Eligibility and Account Terms
By using this Site, you represent that:
- You are at least 18 years old or have legal capacity to enter into binding agreements under applicable law.
- The information you provide is accurate, current, and complete.
- You are responsible for maintaining the confidentiality of your account credentials, if applicable.
- You are responsible for all activity occurring under your account.
We reserve the right to suspend or terminate accounts for violations of these Terms.
2. Products and Services
We make reasonable efforts to display products accurately. However:
- Product descriptions, images, specifications, and availability may contain errors or may change without notice.
- Product colors may vary depending on device displays.
- Product packaging may differ from images shown.
We do not warrant that product descriptions or other content are error-free.
3. Pricing and Payment
Pricing
- All prices are listed in Indian Rupees (INR) unless otherwise stated.
- Prices may change without prior notice.
- Prices may or may not include taxes, shipping charges, or applicable fees (please specify your policy).
Payment
We may accept payment through third-party payment providers, including but not limited to:
- UPI
- Credit/Debit Cards
- Net Banking
- Wallets
- Cash on Delivery (if offered)
You agree to provide valid payment information and authorize us to charge the full order amount.
Orders may be cancelled if payment authorization fails.
4. Order Acceptance and Cancellation
Submission of an order does not constitute acceptance of the order.
We reserve the right to refuse, limit, or cancel orders for reasons including:
- Product unavailability
- Pricing or listing errors
- Suspected fraud
- Inaccurate customer information
- Unusual or excessive order quantities
- Shipping restrictions
If we cancel an order after payment is received, applicable refunds will be processed in accordance with our refund policy.
5. Shipping and Delivery
We aim to process and dispatch orders within 8 TO 10 unless otherwise stated.
Estimated delivery times are provided for convenience only and are not guaranteed.
We are not responsible for delays caused by:
- Courier partners
- Customs (if applicable)
- Force majeure events
- Incorrect shipping information provided by customers
Risk of loss may pass upon delivery, subject to applicable law.
6. Returns and Refunds
Returns and refunds are subject to our Return Policy.
Please specify:
- Return window: 2
- Eligible products
- Non-returnable items (if any)
- Refund processing timelines: 5 BUISNESS DAYS
Refunds, where approved, may be issued to the original payment method unless otherwise stated.
Nothing in these Terms limits rights available under applicable consumer protection laws.
7. Prohibited Uses
You agree not to use the Site:
- For unlawful purposes
- To violate applicable laws or regulations
- To infringe intellectual property rights
- To submit false or misleading information
- To interfere with site security or operations
- To transmit malware, viruses, or harmful code
- To engage in fraudulent activity
- To scrape, copy, or exploit Site content without authorization
We reserve the right to terminate access for prohibited use.
8. Intellectual Property
All content on the Site, including:
- Text
- Graphics
- Logos
- Images
- Product content
- Site design
is owned by or licensed to AGORA and protected by applicable intellectual property laws.
Unauthorized use is prohibited.
9. Limitation of Liability
To the maximum extent permitted by law:
[STORE NAME] shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from:
- Use of the Site
- Product use or misuse
- Delays or interruptions
- Errors or omissions
- Loss of data, profits, or business opportunities
Our total liability, where permitted, shall not exceed the amount paid by you for the applicable order giving rise to the claim.
Nothing in these Terms excludes liability that cannot be excluded under applicable law.
10. Disclaimer
Products and services are provided “as is” and “as available,” without warranties except as required by law.
We do not guarantee:
- Uninterrupted access to the Site
- Error-free operation
- That products will meet every customer expectation
11. Indemnification
You agree to indemnify and hold harmless AGORA, its owners, affiliates, officers, and service providers from claims, liabilities, damages, or expenses arising from:
- Your breach of these Terms
- Your misuse of the Site
- Your violation of law or third-party rights
12. Third-Party Services
Our Site may use or link to third-party services, including payment gateways, logistics providers, and external websites.
We are not responsible for third-party services or their policies.
13. Changes to Terms
We may update these Terms at any time.
Updated Terms will be posted on this page with a revised 23/7/2020 date.
Continued use of the Site after updates constitutes acceptance of the revised Terms.
14. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India.
Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in:
TARN TARAN, PUNJAB, INDIA
subject to applicable law.
15. Contact Information
For questions regarding these Terms, contact:
AGORA
Email: MANBIRBATTH916@GMAIL.COM
Address: HUNDAL