Privacy policy

Privacy Policy

Effective Date: 20/7/2020
Last Updated: 20/7/2020

Welcome to AGORA (“we,” “our,” “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit or make a purchase from 

agoras-8937.myshopify.com

 (the “Site”).  By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

A. Information You Provide to Us

When you use our Site, place an order, contact us, or create an account, we may collect information such as:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment-related information (processed by secure third-party payment providers; we do not store full card details unless explicitly stated)
  • Order details and purchase history
  • Communications you send to us (emails, support requests, reviews, etc.)

B. Information Collected Automatically

When you visit our Site, we may automatically collect certain information, including:

  • IP address
  • Device information
  • Browser type
  • Operating system
  • Pages visited
  • Time spent on pages
  • Referring website
  • Shopping behavior (for example, cart activity or product views)

This may be collected through cookies, analytics tools, pixels, and similar technologies.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill orders
  • Provide shipping and order updates
  • Respond to customer service inquiries
  • Improve our products, services, and website
  • Personalize your shopping experience
  • Detect fraud, prevent misuse, and enhance security
  • Send marketing communications (where permitted or where you have consented)
  • Comply with legal or regulatory obligations

3. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

  • Keep the website functioning properly
  • Remember preferences and cart contents
  • Analyze traffic and site performance
  • Improve user experience
  • Support advertising and remarketing efforts

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

4. Third-Party Services

We may use third-party service providers to operate our business, including:

Payment Processors

For secure payment processing, such as:

  • Razorpay
  • PayU
  • Stripe
  • Shopify Payments
  • Other payment partners we may use

These providers process payment information according to their own privacy policies.

Shipping and Fulfillment Providers

We may share necessary information with courier or logistics partners to deliver your orders.

Analytics and Marketing Tools

We may use services such as:

  • Google Analytics
  • Meta/Facebook Pixel
  • Email marketing platforms
  • Shopify apps and integrations

These providers may collect or process data in accordance with their own privacy policies.

5. Sharing of Information

We do not sell your personal information.

We may share information only when necessary:

  • With service providers who help operate our business
  • With payment and shipping partners
  • To comply with legal obligations
  • To protect our rights, customers, or prevent fraud
  • In connection with a merger, sale, or business transfer (if applicable)

6. Data Security

We take reasonable technical, administrative, and organizational measures to protect your information, including:

  • Secure website connections (SSL encryption)
  • Restricted access to personal information
  • Use of secure third-party payment providers
  • Security monitoring and fraud prevention measures

However, no online system can guarantee absolute security.

7. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders
  • Provide support
  • Comply with legal, tax, or accounting obligations
  • Resolve disputes
  • Enforce our agreements

When no longer needed, data may be deleted or anonymized, subject to applicable law.

8. Customer Rights

Subject to applicable law, you may have rights regarding your personal data, including the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your data (where applicable)
  • Withdraw consent for marketing communications
  • Request information about how your data is used

To exercise these rights, contact us at MANBIRBATTH916@GMAIL.COM.

9. Marketing Communications

If you opt in to receive promotional emails or messages, we may send updates, offers, or product information.

You may unsubscribe at any time by:

  • Clicking the unsubscribe link in emails
  • Contacting us at MANBIRBATTH916@GMAIL.COM

10. Children’s Privacy

Our Site is not intended for individuals under the age of 18 (or such age as required by applicable law), and we do not knowingly collect personal information from children.

11. International Data Transfers

If our service providers process data outside India, your information may be transferred and processed in other jurisdictions, subject to appropriate safeguards where required.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated 23/7/2020 date. Continued use of the Site after changes may constitute acceptance of the revised policy.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact:

AGORA
Email: MANBIRBATTH916@GMAIL,COM
Address: HUNDAL

14. Governing Law

This Privacy Policy shall be governed by the laws of India, subject to the jurisdiction of courts located in TARN TARAN, PUNJAB, unless otherwise required by applicable law.